CLAIMS MANAGEMENT
It is vital to describe any causes of loss correctly and thoroughly after a loss.
AB Broker ensures that the loss can be described to Reinsurers, Insurance Companies and Loss Adjusters (Experts) with correct, accurate and adequate details. Each loss described properly is very close to a quick solution.
To provide a prompt claim as soon as possible after a covered loss
To be with the Insured immediately after a covered loss and guide the insured so that the loss can be promptly described to the expert / loss adjuster
To adopt a holistic approach for the Global and Local claim management, and ensure a maximum turnaround during a claim process by locating all connections with regard to policies under which insured risks can be transferred.
To establish direct communications with Global Insurers, Reinsurers and Loss Adjusters/Experts where necessary, and gather all stakeholders in a common ground and ensure that the loss can be settled promptly
To carry out works to be able to diminish any insured risks prior to a loss thanks to its experience in paid losses for more than 1 Billion Turkish Liras.
To enable that necessary additional elements of coverage and policy notes are defined by a team of line-of-business experts and consultants
It is of great importance to deliver claim services seamlessly within a full-range system. Services which you can purchase with your policy and from which you can benefit include: to keep the policy wording robust; identify extra policy notes and additional elements of coverage by way of regular site visits, and coordinate the inclusion of extra policy notes and additional elements of coverage together with the placement team; make recommendations to the insured for diminishing any loss; submit risk reports; manage dialogues with experts / loss adjusters in case of a loss; minimize the loss after an insured event; maintain the loss/premium balance and ensure that the insured can hold a sustainable insurance scheme and the loss can be settled in the most prompt manner.